California Privacy Notice

This notice supplements our Privacy Policy and is provided under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"). It applies to California residents.

1. Notice at collection

At or before the point we collect your information, we want you to know the categories we collect, why, and how long we keep it. We collect:

Retention: We keep each category only as long as needed for the purposes above and for legal, tax, and warranty recordkeeping, after which we delete or de-identify it.

Sale/sharing: We do not sell your personal information for money. With your consent, we share online identifiers and Site activity with Meta and Google for cross-context behavioral advertising (the Meta Pixel and Google Ads); you can opt out at any time (see your rights below). We do not knowingly sell or share the personal information of consumers under 16. Categories of recipients include advertising and analytics partners (Meta, Google), our booking provider (DetailerMade), our payment processor, and our host (Netlify).

2. Your rights

3. How to submit a request

You may submit a request by:

4. How we verify your request

To protect your information, we verify your identity before fulfilling a request to know, delete, or correct. We do this by matching the information you provide (such as your name and the phone number or email used to book) against our records. We will not use information collected for verification for any other purpose.

5. Timing

We confirm receipt of a request within 10 business days and aim to respond within 45 calendar days. If we need more time (up to 90 days total), we will tell you why.

6. Authorized agents

You may designate an authorized agent to make a request on your behalf. We may require the agent to provide proof of authorization and may ask you to verify your identity directly with us.

7. "Shine the Light"

California's "Shine the Light" law (Civil Code § 1798.83) lets California residents ask businesses about disclosing personal information to third parties for those third parties' direct marketing. We do not disclose personal information to third parties for their own direct marketing.

8. Contact